
Medicare RAC process is poised to be a time-consuming and resource-heavy enterprise for providers and suppliers. With financial incentives to retain a portion of the Medicare overpayments that they recoup, the RACs have developed sophisticated and aggressive positions on what constitutes an overpayment. We believe that providers and suppliers should be prepared to defend themselves fully against over-reaching by the RACs.

Aegis Compliance & Ethics Center, LLP assists health care providers with a full range of recovery audit contractor (RAC) support services.
We understand that outsourcing the RAC response process, including appeals management, will be costly to providers and suppliers and our services are designed to assist you in developing an in-house infrastructure to manage RAC responses and appeals. The RAC process will need to become a permanent feature of your compliance program and management efforts. We assist clients in developing and training staff to manage RAC responses internally. There may be a period of time in which outsourcing is needed and extra resources are required to navigate the RAC process, but we believe that there is no need for permanent high-cost outsourcing. Our goal in any engagement is ultimately to turn the process back over to the client as quickly as possible.
We have developed educational tools, workshops and readiness retreats, template forms and other guidance material to assist clients in understanding and managing the RAC process. We are in this together, and like all new regulatory processes, everyone will be learning RAC interpretations at the same time, so we seek to serve as a clearinghouse of information sharing. In that regard, we have developed a subscription service that allows clients to keep up on RAC developments around the country and for us to communicate effective strategies that other providers and suppliers are learning and utilizing in response to RAC audits.